pgpg6 FAQ — Find answers to your questions here

Self-Exclusion is an action a player takes on their own decision to pause gambling for a set period or season. If you want to use this option at pgpg6, contact Customer Support to request it, and your account will be suspended until the period you set has ended. This is a way to keep your gambling habits in check.

If you or a family member is experiencing gambling-related problems, contact pgpg6's 24/7 Live Chat first. Our team can help restrict, suspend, or close your account. You can also access services from health and education organisations in Myanmar. To learn more about responsible gaming, visit the Responsible Gaming page.

The pgpg6 platform is a service for players aged 21+ only. No person under 21 is permitted to open an account. If a violation of this policy is found, the account will be closed immediately and any remaining balance will be frozen. Please secure your personal computer and mobile phone to keep minors away from gambling.

If you want to set your own deposit limit, contact the pgpg6 Support team to set the period and amount. This is a responsible gambling practice and we fully support it. Setting a limit helps you manage your budget and keeps gambling as something you enjoy.

Urges to keep playing after losing, borrowing money to gamble, worsening relationships with family, hiding your gambling from others — if you notice these signs, it's time to get help. Contact our 24/7 Live Chat and consider Self-Exclusion. Gambling should be enjoyable, not a burden.

In 2D lottery, players pick two digits from 00–99, and win a prize if their pick matches the result. Results are based on official counter outcomes and can be viewed clearly on the pgpg6 platform. Since this game is entirely number-based, luck plays a role, but choosing your numbers is entirely your own decision and responsibility. pgpg6 does not provide number tips.

Shan Koe Mee is a traditional Myanmar card game where the deck is shuffled, each player is dealt a set of cards, and the card totals are compared. Card combinations vary, and the player with the highest total wins. At pgpg6 Casino, you can play this game in Live Dealer format, giving you a better experience that feels just like playing it locally.

Yes. You can access the pgpg6 platform from an Android or iOS mobile phone, regardless of your browser. No separate app download is needed — you can log in directly through your browser, and the site is fully responsive to your mobile screen. With a good WiFi or 4G connection, you can play 2D lottery, Shan Koe Mee, and all Live Casino games from anywhere.

In 3D lottery, you pick three digits (000–999) and win a prize if your pick matches the official result. Results can be viewed on the pgpg6 platform at announcement time and are always recorded. Just like 2D, pgpg6 does not provide number tips for 3D — choosing your numbers is each player's own decision and responsibility.

pgpg6 has five VIP levels: Bronze, Silver, Gold, Platinum, Diamond. As you move up from Bronze to Diamond, the Weekly Cashback rate rises from 0.2% at Bronze to 0.8% at Diamond. Every tier brings better perks, including personalised service and VIP-only games.

The more actively you play on the platform, the higher your chances of moving up VIP levels. Once you pass the required Turnover threshold, your level will be upgraded and pgpg6 Support will notify you. You can check your play details in your account, and if you have any questions, contact our 24/7 Live Chat.

As a VIP, you receive Weekly Cashback along with priority faster withdrawals, a VIP-exclusive game area, and a personal Account Manager service (at higher tiers). At Diamond level, you can enjoy special rewards, exclusive event invitations, and personalised services tailored to you.

Weekly Cashback returns a percentage of your net losses for the week as a bonus. Rates go up with your VIP level — Bronze: 0.2%, Silver: 0.3%, Gold: 0.5%, Platinum: 0.6%, Diamond: 0.8%. Cashback is credited as bonus funds and can be withdrawn once the wagering period is complete.

At pgpg6 you can deposit and withdraw using four payment methods widely used in Myanmar: KBZPay, Wave Money, AYA Pay, CB Pay. All of these methods are protected with proper security, and they use digital wallets familiar to people in Myanmar, making the process quick and convenient.

Deposits should normally reflect within minutes. If the usual processing time (typically 5–10 minutes) has passed, please (1) save a screenshot showing the transfer Reference Number, (2) contact pgpg6's 24/7 Live Chat, and (3) provide your account ID and deposit record. Our support team will check and resolve it right away.

The minimum deposit at pgpg6 is 10,000 Ks, applied equally across all methods (KBZPay, Wave Money, AYA Pay, CB Pay). For withdrawals, the minimum is 30,000 Ks, and withdrawal requests are normally processed within one hour.

To deposit with KBZPay: (1) Log in to your pgpg6 account and tap Deposit, (2) select KBZPay and enter the amount you want to deposit (minimum 10,000 Ks), (3) send the money to the KBZPay phone number provided by pgpg6, (4) once sent, copy the Transaction ID and enter it in the pgpg6 Deposit Form, (5) hit Submit and your balance will be updated within minutes.

RTP (Return to Player) is the percentage a game pays back to players on average. For example, a 95% RTP means that for every 100 Ks wagered, players get back an average of 95 Ks — but this is a long-run average across many rounds of play, not a guarantee for any single session. Choosing games with a higher RTP can be a reasonable strategy for longer play.

In Progressive Jackpot games, a small portion of every bet placed by any player feeds into the jackpot pool, making it grow over time. When someone triggers the jackpot combination, the full accumulated prize is won at once and the pool resets back to its starting amount. These games are popular because they can pay out very large prizes.

Free Spins let you spin the reels without using your own money. You can earn them in-game when certain symbols — such as Scatter symbols, depending on the game — land on the reels, or through bonus offers. Winnings from Free Spins are subject to Wagering Requirements before you can withdraw, and the specific terms vary by game.

With a small budget, go for Low Volatility Slots — they pay out smaller amounts but more frequently, so your budget lasts longer. Look for games with a low minimum bet, get a feel for the game over time, and gradually increase your bet as you grow more familiar with it.

pgpg6 slots section includes games popular with players: Fortune Tiger, Fortune Rabbit, Ganesha Gold, Mahjong Ways 2, Lucky Neko, Wild Bandito, Gates of Olympus, Sweet Bonanza, Fortune Gems, Fortune Gems 2, Boom Legend, Super Ace, Golden Empire, and more. Browse all games on the slots page and pick the one you want to play.